Over the period of last 4-5 years there is a significant change in the approach of marketing by many business houses. Earlier marketing was all about how much you can spend, where you can reach and who is the face of your brand. In current time its too difficult to generalize the interest of your target audience and showing them a static content will not work. This complex situation demands dynamic solution which is mostly offered by data driven digital marketing.
When I say digital
marketing approach, it doesn’t negate the use of other physical and
conventional marketing activities. The approach we are talking about is a
hybrid and dynamic marketing. The question is how digital marketing, data
analytics and AI/ML can help you in this regard.
When
Trivago used its own employee to run the ad in TV, it actually changed the stereotype
of using big celebrities for brand endorsements. Audience accepted the ad and this
explains why content is the king of any advertisement. The idea of investing
crores on celebrities is now changing, we are seeing many advertisements with creative
content and a common face. This explains why in this era of highly
unpredictable customer behavior your marketing should be more data driven.
To make it simpler
I can give an example, suppose a chain of restaurant wants to open a branch in
Bhubaneswar. The best approach will be to run an advertisement over different
digital platforms inform of a contest or quiz or even an online survey of at
which place in Bhubaneswar people are more interested to see the branch open,
what dishes people are more interested in, how interested they are about the
entry of the restaurant in Bhubaneswar etc. By this approach you collect a lot
of useful data and use it smartly for decision making. This will make the life
easier for the business owner to take decisions or to strategies how they will
enter the market.
The use of
data analytics to collect customer behavior, using AI and ML to improve
customer experience and using Digital Marketing as a more cost-effective
approach will save a lot of effort and money for you, which you can utilize in
various other marketing approaches in a smarter way.
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